Privacy policy

Details of the Responsible body

The body responsible for the personal data is visagov.com. This company belongs to NOLIMITS FOR TRAVEL XXI, SL, with C.I.F (Tax ID number) B8504254, with registered office in C/ Sant Francesc 4 (2-6) 08290 Cerdanyola del Valles, Barcelona. visagov.com is a private entity dedicated to the management and support of individual users and businesses in the fast, secure and quality processing of documentation related to visas.

The responsible body is deeply committed to complying with the provisions of the current law in relation to data protection, and in the context of the new regulatory framework established in accordance with the provisions of the (EU) Regulation 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereafter, “RGDP”) and national legislation regarding the protection of personal data. Likewise, the responsible body informs you that they comply with Law 34/2002 of 11th July on Information Society and Electronic Commerce Services and will always ask for your consent when handling your data for marketing purposes.

Reasons for the Handling of Personal Data

The completion of the registration form is obligatory to be able to access and enjoy certain services offered by the website. Not providing the requested personal details, or not accepting this data protection policy, means it is not possible to subscribe, register or participate in the process of obtaining visas, since details of a personal nature are requested in this process. We inform you that the personal details obtained as a result of your registration as a user will form part of the Activities and Processing Operations Log, which will be periodically updated in accordance with the provisions of the GDPR. When our services are directed towards minors who are travelling accompanied, they will always be the responsibility of their parents or guardians. In the event that the minor is travelling alone, their guardians must authorize the contracting of our services.

Our website manages and processes the documentation, always ensuring confidentiality and security of all of the personal and corporate data contained within it.

Recipients of the Data

Our website provides a service in accordance with current legislation and provides greater security, partly due to the limited use of the documentation received. visagov.com uses the most up to date technology for the storage of Customers’ personal data. The information headquarters is located in the USA, where our telematics servers are housed securely, carrying out an encryption procedure and protecting documentation through firewalls and special passwords. Any of the personal details which are processed through this website or its online form, are considered totally private and are safely stored in these servers. We are committed to ensuring this stored data is never shared with third parties who may offer similar services.

Length of Time that Personal Data is Stored

All the information that has been processed will be deleted from our servers as soon as it is no longer required for the purpose for which it was collected and the actions derived from it have lapsed. All our users’ personal information is strictly private and confidential on our website.

Rights of the Applicant

As the contracting party, our users have the right to access, rectify or delete their personal data by writing to the following address, moc.vogasiv@dpgr. We remind you that we only store your information for the necessary time period in order to carry out the service requested.

All services offered by visagov.com are governed by our Privacy policy. In the event of there being any doubts, questions, or queries regarding this Privacy policy, please do not hesitate to contact us by email. We are committed to responding to your queries within a maximum of 72 hours of receipt. To exercise your rights in relation to your personal data, you should email moc.vogasiv@dpgr.

The body responsible for the handling of personal data makes themselves available to all users, authorities and law enforcement authorities, actively collaborating in the removal or, if applicable, blocking of all content that may affect or contravene national or international law, rights of third parties or morality and public order. In the event that the user deems the website to contain content that may be susceptible to this classification, please notify the website administrator immediately.

Cookies Policy

visagov.com uses cookies, and considers these as information files which are stored on the user's computer where they are used to facilitate browsing of the site by the user.

Cookies constitute a tool used by Web servers to store and recover information about their visitors or users. It exclusively consists of a text file installed on some servers during the browsing session which allows useful information about the user’s behavior on the internet to be known.

Our cookies do not, under any circumstance, provide references which enable the identity of the user to be known, nor can they read data from their hard drive, or download any kind of malware onto their computers. Likewise, cookies installed on the user’s hard drive cannot be read from other servers. The website is accessible without the need for cookies to be enabled, although disabling them may prevent it from working correctly.

Cookies allow websites to work faster and to be adapted to the user’s preferences.
- They establish levels of protection and security that prevent or hinder cyber-attacks against the website or its users.
- They allow media managers to gather statistical data to improve the quality and experience of their services.
- They optimize the advertising that we display to users, offering that which best meets their interests.
visagov.com recommends users check their browser's help, or access the help websites of the main browsers: Firefox, Internet Explorer, Safari, Chrome.

If you would like more information about how to revoke the consent given, or about the procedure for disabling cookies, as well as to ask any question about the Cookies Policy, you can contact us through the email address moc.vogasiv@dpgr stating “Cookies Policy” as the subject.

The use of visagov.com is fully subject to the Terms and Conditions published on this website. Check the Terms and Conditions to fully understand our services.

Legal Check

Our company fully complies with the General Data Protection Regulation. You can check this by contacting the Spanish Data Protection Agency (AEPD).